Official terms governing the use of max777 gaming services for Indonesian players
Please read these Terms and Conditions carefully before using max777 services. By creating an account, depositing funds, or placing bets on our platform, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of these terms, you must not use our services.
For the purposes of these Terms and Conditions, the following definitions apply:
By accessing or using max777 services, you enter into a legally binding agreement with max777 and agree to comply with these Terms and Conditions in their entirety. Your continued use of our platform constitutes ongoing acceptance of these terms, including any modifications or updates we make from time to time.
These Terms and Conditions apply to all aspects of your relationship with max777, including account registration, deposits, withdrawals, gameplay, bonus usage, and dispute resolution. You must also comply with our Privacy Policy, Responsible Gaming policies, and any game-specific rules published on our platform.
If you do not agree to these terms, you must immediately cease using max777 services and close your account if one has been created.
To use max777 services, you must meet all of the following eligibility requirements:
You must be at least 21 years of age. max777 strictly prohibits underage gambling. We reserve the right to request proof of age at any time, and accounts found to belong to individuals under 21 will be immediately suspended and any winnings forfeited.
You must be a resident of Indonesia or physically located within Indonesian territory when accessing our services. max777 is designed specifically for the Indonesian market and may not be legally available in all jurisdictions. It is your responsibility to ensure that your use of max777 complies with all applicable local, regional, and national laws.
You must have the legal capacity to enter into binding contracts under Indonesian law. You must not be subject to any legal restrictions that would prohibit you from engaging in online gaming activities.
You are permitted to hold only one account with max777. Creating multiple accounts is strictly prohibited and may result in suspension of all accounts and forfeiture of funds and bonuses.
You must not be a person who has been previously excluded or self-excluded from gaming activities at max777 or any other gambling platform. You must not be an employee, contractor, or family member of max777 staff.
To create a max777 account, you must provide accurate, complete, and current information including your full legal name, date of birth, residential address, email address, and phone number. You must use your real identity and not register under a false name or on behalf of another person.
You are responsible for maintaining the confidentiality of your username and password. You must not share your account credentials with any third party. Any activity conducted through your account will be considered your responsibility, and you will be liable for any losses or damages resulting from unauthorized use if you have failed to maintain proper security.
max777 is required by law and regulatory standards to verify the identity of all account holders. You must submit valid identification documents including a government-issued ID (KTP - Indonesian National Identity Card or passport), proof of address (utility bill or bank statement dated within the last three months), and a selfie holding your ID for verification purposes.
We reserve the right to request additional documentation at any time. Failure to complete KYC verification within a reasonable timeframe may result in account restrictions, including suspension of withdrawal privileges until verification is completed.
You must immediately notify max777 of any changes to your personal information, contact details, or payment methods. Maintaining accurate account information is essential for security, communication, and payment processing.
max777 accepts deposits via major Indonesian banks including BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Permata, OCBC NISP, and BSI. We also support e-wallet deposits through OVO, DANA, GoPay, ShopeePay, and LinkAja. The minimum deposit amount is Rp 50,000 for bank transfers and Rp 20,000 for e-wallet transactions.
Deposits are typically processed instantly upon receipt of funds. In rare cases, deposits may be delayed due to banking system issues or security reviews. If your deposit does not appear in your account within 30 minutes, please contact our customer support team with transaction details.
You may set daily, weekly, or monthly deposit limits as part of our responsible gaming tools. Once set, deposit limits can be decreased immediately but increases will take effect only after a 24-hour cooling-off period.
All deposits must originate from a bank account or e-wallet registered in your own name. Third-party deposits are strictly prohibited. max777 reserves the right to return deposits that do not match the account holder's name and may suspend accounts pending investigation of the funding source.
max777 is committed to preventing money laundering and terrorist financing. We reserve the right to investigate any suspicious deposit patterns or large transactions. Deposits must be wagered at least once before withdrawal to prevent the platform from being used as a money transfer service.
Withdrawals can be processed to the same payment methods used for deposits, including bank accounts (BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Permata) and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja). The withdrawal destination must be registered in the same name as your max777 account.
max777 aims to process most withdrawals within 5-15 minutes for verified accounts. First-time withdrawals may take up to 24 hours as we complete additional security verification. Withdrawals are processed 24/7 including weekends and Indonesian public holidays.
The minimum withdrawal amount is Rp 50,000 for bank transfers and Rp 20,000 for e-wallets. Maximum single withdrawal limits vary by payment method and account verification level. High-value withdrawals may be split into multiple transactions for security purposes.
max777 does not charge withdrawal fees. However, your bank or e-wallet provider may impose their own transaction fees, which are beyond our control.
Before processing your first withdrawal, you must complete KYC verification by submitting required identity documents. max777 reserves the right to request additional verification for any withdrawal, particularly for large amounts or unusual withdrawal patterns.
Bonus funds must meet wagering requirements before they can be converted to withdrawable cash. Attempting to withdraw before meeting wagering requirements may result in forfeiture of bonus funds and associated winnings.
Bonuses and promotions are offered at max777's sole discretion and may be subject to specific eligibility criteria including account status, deposit history, and geographic location. max777 reserves the right to exclude any player from promotional offers if abuse or fraud is suspected.
All bonuses are subject to wagering requirements that must be met before bonus funds and associated winnings can be withdrawn. Wagering requirements vary by bonus type and are clearly stated in each promotion's terms. Standard welcome bonuses typically have a 25x wagering requirement on the bonus amount.
Different game types contribute differently toward wagering requirements. Slots typically contribute 100%, live casino games contribute 10%, and sports betting contributes 100% for pre-match bets and 50% for live in-play bets. Game contribution percentages are specified in each bonus promotion's terms.
When playing with bonus funds, maximum bet limits apply. Exceeding the maximum bet amount while wagering a bonus may result in forfeiture of the bonus and associated winnings. Standard maximum bet limits are Rp 50,000 per spin or bet when using bonus funds.
max777 takes bonus abuse seriously. Any attempt to manipulate or abuse bonuses, including creating multiple accounts, coordinating with other players, or using irregular betting patterns, will result in immediate account suspension and forfeiture of all bonuses and winnings.
Bonuses and associated wagering requirements typically expire 30 days after being credited unless otherwise stated. Expired bonuses and any winnings derived from them will be removed from your account.
All bets are governed by the rules specific to each game type and are final once confirmed. max777 reserves the right to void bets placed on obvious errors, technical glitches, or incorrect odds. In the event of a voided bet, stakes will be returned to the player's account.
Sports bets are settled based on official results as determined by the relevant governing body. For football betting including BRI Liga 1, EPL, La Liga, and other competitions, bets are settled based on the result at the end of regular time unless otherwise specified. Extra time and penalty shootouts do not count unless explicitly stated in the market description.
Live betting markets are subject to rapid odds changes based on in-game events. max777 reserves the right to suspend betting markets at any time during live events. Bets placed after an outcome-deciding event has occurred may be voided.
Mix parlay bets (mix parlay, a popular Indonesian accumulator betting style) require all selections to win for the bet to pay out. If any selection is postponed or voided, the parlay odds are recalculated excluding that selection. If only one selection remains, the bet is settled as a single at the remaining odds.
All casino games including slots, live casino, and table games are governed by their individual game rules available within each game interface. In the event of a dispute, max777's decision based on server records will be final and binding.
If you are disconnected during a game or betting event, any pending bets will be settled according to the game rules. For live casino games, the hand will be played to completion according to game rules even if you are disconnected. You can review the outcome by checking your bet history.
max777 strictly enforces the 21+ age requirement for all players. We employ multiple verification measures to prevent underage gambling and reserve the right to request proof of age at any time.
Players who feel they need a break from gambling can request self-exclusion for periods of 1 month, 3 months, 6 months, 1 year, or permanently. During the self-exclusion period, you will not be able to log in, deposit, or place bets. Self-exclusion cannot be reversed once activated.
You can set daily, weekly, or monthly deposit limits and loss limits through your account settings. These limits help you maintain control over your gambling expenditure. Limit increases have a 24-hour cooling-off period before taking effect.
Enable reality check reminders to receive pop-up notifications at regular intervals showing how long you've been playing and your net win/loss during the session.
If you believe you or someone you know has a gambling problem, please contact our support team immediately. We can provide information about professional counseling services, support organizations, and implement account restrictions to help you regain control. For more information, please visit our dedicated Responsible Gaming page.
The following activities are strictly prohibited and may result in immediate account suspension and forfeiture of funds:
max777 reserves the right to suspend or terminate your account at any time if we believe you have violated these Terms and Conditions, engaged in fraudulent activity, or for any other reason we deem necessary to protect the integrity of our platform. We will endeavor to provide notice where possible, but reserve the right to suspend accounts immediately in serious cases.
You may request to close your account at any time by contacting customer support. Upon account closure, any remaining balance will be returned to you after deducting any applicable bonuses and ensuring all wagering requirements are settled. Closed accounts cannot be reopened.
Accounts with no login activity for 12 consecutive months are considered dormant. max777 reserves the right to charge a monthly dormancy fee of Rp 50,000 or 5% of the remaining balance (whichever is lower) for dormant accounts. To reactivate a dormant account, please contact customer support.
While max777 strives to provide uninterrupted service, we do not guarantee that our platform will be available at all times. We are not liable for any losses resulting from service interruptions, technical failures, server downtime, or maintenance periods.
max777 uses third-party payment processors, game providers, and technology partners. We are not responsible for failures, errors, or delays caused by these third parties, including bank processing delays, e-wallet system outages, or game provider technical issues.
In no event shall max777's total liability to you exceed the amount deposited into your account during the three months preceding the claim. max777 is not liable for any indirect, consequential, or punitive damages.
max777 is not liable for any failure to perform obligations due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, network infrastructure failures, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.
If you have any complaint or dispute regarding max777 services, you must first contact our customer support team via live chat, email, or WhatsApp. We will investigate all complaints thoroughly and respond within 5 business days.
If you are not satisfied with the resolution provided by customer support, you may escalate your complaint to our complaints management team. We will conduct a formal review and provide a final response within 15 business days.
max777's decision on any dispute is final and binding. By accepting these Terms and Conditions, you waive any right to pursue legal action or join class-action lawsuits related to disputes that can be resolved through our internal complaint process.
These Terms and Conditions are governed by and construed in accordance with international gaming regulations and the laws of Indonesia to the extent applicable. Any disputes will be subject to the exclusive jurisdiction of the appropriate courts.
max777 reserves the right to modify, update, or replace these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting to our website. It is your responsibility to review these terms regularly. Your continued use of max777 services after changes have been posted constitutes acceptance of the modified terms.
Material changes to these terms will be communicated via email to registered users or through prominent notification on our platform. If you do not agree with modified terms, you must cease using max777 services and close your account.
If you have any questions, concerns, or complaints regarding these Terms and Conditions or any aspect of max777 services, please contact us through the following channels:
For matters related to responsible gaming, self-exclusion, or problem gambling support, please contact our dedicated responsible gaming team at [email protected].
By using max777 services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. You confirm that you meet all eligibility requirements, are of legal gambling age (21+), and will use our services responsibly and in compliance with all applicable laws.
All players must be 21+ years old. KYC verification required before first withdrawal.
One account per person. Keep your login credentials confidential and secure.
All bonuses subject to wagering requirements. Bonus abuse strictly prohibited.
Our support team is available 24/7 to help clarify any aspect of our Terms and Conditions. We're committed to transparency and fair play for all Indonesian players.